The City Starts Here

Christchurch’s New Retail Heart

The Crossing is a $120 million development, providing vibrant, unique retail and commercial space to the heart of the Christchurch CBD.

12,000 m2

Over Two Stories


Specialty Retail & Hospitality Tenancies (*at full capacity)

3,000 m2

Commercial Space


Car Parks

In good company, the city’s most fashionable address.

Specialty Retail

  • Andrea Biani
  • Barkers
  • Country Road
  • The Gift Shop
  • H&M
  • Ivy Blu
  • Madisons Off Broadway
  • NYX Professional Makeup
  • Rodd & Gunn
  • Ruby
  • Seed Heritage
  • Stirling Women
  • Sunglass Hut
  • Trenery
  • Witchery
  • Workshop
  • Health 2000
  • Services

  • ASB
  • Barkers Groom Room
  • Bourbon Rose Florist
  • Espresso Carwash
  • Flight Centre
  • OPSM
  • ProfessioNail
  • The Crossing Preschool
  • Food & Hospitality

  • Freshchoice City Market
  • Black & White Coffee
  • Coffee Culture
  • Cookai
  • Lil' Ruby
  • Piki Poke
  • Malaysian Thai Kitchen
  • Joyful Express
  • Corporate Tenants

  • ASB Regional Office
  • Carter Group
  • Greenwood Roche
  • Leech & Partners
  • Wilson & Hill Architects
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    The Crossing - Store Directory

    Download the directory (PDF)
    Visit The Crossing Website

    The Crossing offers a blend of quality brands across fashion, homeware and lifestyle.  This is complimented with superb eateries to meet and catch up with friends and great connectivity within the retail precinct, including an overbridge to link with the iconic Ballantynes.

    The Crossing provides an efficient customer service and a state of the art carpark with 630 spaces within which there is a carwash service.

    A brand new purpose built preschool will open in Spring 2019.  This quality central city facility will offer an exceptional service that is safe and warm in a caring atmosphere, focused on fun and exploration for up to 100 children. The location for those employed or living in the CBD means greater accessibility for families.

    In line with its positioning as a fashion shopping destination, The Crossing is proud to be a Principal Partner and have the naming rights to the Fashion Competition at the Christchurch Casino NZ Trotting Cup Day.

    The Crossing is the retail heart of the City with the following key attributes:

    • Significant Cashel Mall frontage
    • Direct access to Ballantynes and the Bus Exchange
    • Unique offer including anchors H&M store and the CBD’s only metro supermarket, Freshchoice City Market
    • Quality, sought after local & international retail brands
    • An efficient and friendly customer service team
    • Fully integrated customer carpark with short & long term solutions and carwash service
    • Two stories of specialty retail with great pedestrian connectivity
    • Contemporary architecture and design creating a bespoke retail experience of international quality

    Historical Elegance The Crossing Story

    The Crossing has captured the heritage, English influence as well as honoured the history and resilience of its own city. While there was significant damage from the earthquake, the restoration retained the heritage of the original buildings, some dating back to 1901.

    The Crossing has been developed by Carter Group, a locally-owned property company established in 1946 by Maurice Carter, and led by his son Philip since the 1980s.

    The 2011 Canterbury earthquakes saw most of the buildings within the city block bounded by Lichfield, Cashel and Colombo Streets damaged beyond repair. This presented an opportunity to amalgamate various landholdings and create an intergraded retail, office and car parking development.

    Wilson & Hill Architects’ vision was to create the impression of numerous, individual buildings that combine to offer a variety of spaces and experiences to the streetscapes, as well as from within The Crossing’s interconnecting laneways.

    The approach facilitated the restoration and retention of a 1901 building facade on Cashel Street and the iconic 1933 former Beath’s department store building – later Arthur Barnett’s – on the Colombo Street corner. When they visited Christchurch in 1954, Queen Elizabeth and Prince Philip were hosted in Beath’s grand tea room.

    Within The Crossing, Kettlewell Lane takes its name from the town of Kettlewell, England, where Maurice Carter spent much of his childhood. Maurice was Deputy Mayor of Christchurch from 1980-1989 and his significant contribution to Christchurch’s development included an extraordinary 33 years of service as a Christchurch City Councillor (1956-1989).

    Another laneway, Market Lane, acknowledges the importance of trade and commercial activities to the development of early Christchurch, while the service lane, Addison Lane, is named after Addison Street, which originally formed part of the adjacent Colombo Street.

    Balancing The Crossing’s historical elements are two of the development’s more striking contemporary design features – the defining circular ‘bubble screen’ that clads the central ‘focal’ building, and a 2008 Paul Dibble ‘Sleepwalker’ sculpture cantilevered above Kettlewell Lane. Installed originally in Philip Carter’s clifftop garden in Christchurch’s seaside suburb of Sumner, the artwork fell more than 100m during the June 2011 earthquake but has been successfully restored.

    Destination The Crossing

    Distations within Walking Distance

    2 Mins

    • The Bus Interchange

    3 Mins

    • HOYTS Brand New Entertainment Precinct

    4 Mins

    • The Avon River

    5 Mins

    • Christchurch Cathedral
    • Justice & Emergency Precinct
    • Innovation Precinct

    7 Mins

    • Convention Centre (Opening 2021)
    • Performance Arts Centre

    8 Mins

    • Latimer Square
    • Tūranga Central Library

    10 Mins

    • Arts Centre

    14 Mins

    • Town Hall

    The Crossing is a compelling destination. Amidst the ambience of intimate laneways and courtyards, elegant historical buildings and multi textured, modern, contemporary architecture, is an inviting environment to relax, meet, shop and work.

    Alive with innovation and inspiration, The Crossing has superbly used angles, materials and greenery to align with the quality of the brands and the modern commercial offering. With the direct pedestrian link to the Ballantynes, the Bus Interchange and the integrated carpark, The Crossing is highly accessibly and central, serving not only it’s immediate catchment, but also enticing a much wider market seeking desired brands and a superior shopping destination.

    The Crossing is also superbly located in the central urban fashion precinct, within the Four Avenues of the CBD. It is easily accessible and connected to other major destinations and amenities:

    Christchurch, the city of resilience and unity

    The overarching vision for the area is set by the Christchurch Central Recovery Plan.

    The $40 billion earthquake rebuild is the largest redevelopment project in New Zealand’s history and has driven unprecedented economic growth in the city and region. Source: Canterbury Development Corporation

    The city redevelopment is being well planned with a variety of controls around the rebuild of key anchor projects and integrating these into existing landmarks and green space that define the character of Christchurch.

    Christchurch aims to treasure its heritage and natural beauty whilst embracing opportunities to be innovative and fresh. Resilience and growth adorns the Christchurch community.

    Shopping at The Crossing

    South Island Lantern Festival

    New Regent Street

    The Margaret Mahy Playground

    Hagley Park

    Key Stats and Facts

    There is no better time to be in Christchurch, it’s a city of strength and support.

    CBD Christchurch City
    Population (2018) 6,160 388,480
    Population Age Group 15-44 60% 41%
    1 person household 40% 24%
    Couples with children 17% 27%

    Source: Christchurch City Council

    Christchurch has seen continued growth

    Growth 2010 2018
    GDP 22.5% $16.9B $20.7B
    Mean Annual Earnings 26% $46.2K $58.2K
    Jobs Online 126% 87.5K 197.8K
    Population 1.3% 376.3K 381.5K

    Sources: Informetrics, StatisticsNZ, Ministry of Business, Innovation & Employment

    Within the Four Avenues increased spending and lower rents will further strengthen the regrowth of the Christchurch economy.

    • Just under 10,000 people work within 300 m of the Retail Precinct.
    • 38,500 daily workers in total (18% of Christchurch population).
    • 4,300+ businesses.
    • Significant tourist numbers (2018) 555,000 via Christchurch airport and 130,000 via cruiseship). This is an increase of 50% domestic visitors and 45% increase of international visitors.
    • Key retail precincts located in Four Avenues: 2017 = $844m (30% increase on 2012).
    • Average YOY growth 2012-17 was 15% (5 years) | YOY growth 2017-18 was 40%.
    • Retail spending is up across department, apparel and food & beverage categories

    Source: Marketview

    2018 Retail Spending within the Four Avenues

    Retail spending in CBD CHCH was for the year end April 2019 up 10.8% to just under $500m (excluding Accommodation). Domestic spend was up 9.8% and Tourism spend up 15.7%.

    • Apparel up 12.2%
    • Homeware and electrical up 11.3%
    • Hospitality up 22%
    • Accommodation up 13.3%

    Source: Marketview